Absence Advisor

Benefits & Absence Advisor –
iA American Warranty Group

Join us as a Benefits & Absence Advisor and help shape a future where employees and clients feel confident and secure.

Reporting to the HR Operations Manager, the Benefits & Absence Advisor facilitates North American (Canada and United States) benefits and absence operational processes and procedures, supports transversal projects related to employee benefits and absence management, and plays a specific role in mergers, acquisitions, and integration projects. This remote role in the USA requires fluent communication in French.

• Manage benefits–related transactions and Tier 2 inquiries in Workday.
• Coordinate leaves of absence and ADA accommodations with internal teams and third‑party administrators, ensuring compliance with FMLA, ADA, and other regulations.
• Maintain proactive communication with employees and managers during leave periods to support smooth return‑to‑work transitions.
• Assist with annual processes such as Open Enrollment, 401 K audits, and 1095 C reporting.
• Ensure accurate employment records and handle confidential information in compliance with policies.
• Collaborate with HRIS and VPTC partners on benefits and absence‑related projects, including mergers, acquisitions, and system testing in Workday.
• Document and maintain procedures in the knowledge base to support operational integrity.

• Analytical skills, critical thinking, and problem‑solving.
• Strong attention to accuracy, ability to handle multiple tasks and prioritize effectively.
• French bilingualism required to support employees in both the US and Canada.
• Advanced knowledge of benefits and absence processes in Canada and the United States.
• Strong knowledge of Workday modules for benefits and absence.
• At least 5 years’ work experience in Human Resources operations with a focus on benefits and absence administration and mergers & acquisitions.
• Associate degree from an accredited university.
• Flexibility to work on Eastern time.

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• Competitive benefits—Medical, Dental, Vision, Short‑ and Long‑Term Disability, 401 K with match, annual bonus, PTO + wellness days, wellness allowance, and more!
• A human approach, career advancement, professional development opportunities, and quality working conditions.

The typical hiring range for this position starts at $65,000.00 USD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. iA is committed to offering a fair, equitable, and market‑based compensation structure. Our market data is updated annually to reflect the most current market conditions.

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H‑1B visas and participation in STEM OPT work authorizations.

Company
: iA American Life Insurance Company

Posting End Date
: 2026‑01‑16

About Us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several U.S.‑based entities.

Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct‑to‑consumer products, in‑house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest…