Technical Program Analyst - DEM

Technical Program Analyst - DEM

Concora Credit

Location:

Beaverton, OR – Hybrid schedule, onsite Monday through Wednesday.

As the Technical Program Analyst, you’ll help drive Concora Credit’s mission to enable customers to do more with credit – every single day.

The Decision Engine Management team is the backbone of one of the most critical aspects of Concora Credit. Our team implements high-quality, scalable code that powers our competitive advantage in underwriting, focusing on data integrity, meeting deadlines, and continuously improving underwriting systems. Your success directly translates to the success of the entire company. If you’re passionate about solving complex problems and being part of a high-performing team, we’d love to hear from you.

• Have expertise in coding and testing new underwriting criteria in Concora Credit’s underwriting platform.
• Engage with cross-department teams to gather requirements for each credit criteria update and business initiative to ensure coding and testing align with expected outcomes.
• Lead requirement gathering sessions with cross-departmental teams and external credit bureau and underwriting vendors to implement and test new data sources.
• Partner with our Data Science team to implement, validate, and deploy custom models into our underwriting process.
• Partner with our technology and product teams to ensure IT support for new underwriting features, productivity and testing tools, and timely and quality vendor delivery of critical underwriting metadata.
• Independently develop, manage, and execute test plans against credit criteria leveraging tools like Postman or SoapUI, with a bias towards automated testing.
• Leverage database languages to proactively identify system defects, monitor technical production data, build reports and alerts, and present recommendations for system performance improvements to management.
• Lead weekly status meetings with internal stakeholders, communicating updates in both business and technical terms.
• Conduct analysis on issues with decisioning platforms and work with internal leadership and external vendors to drive change.
• Create process flow diagrams with input from cross-departmental engineers and architects to support new and ongoing business goals.
• Manage and audit adverse action letters, working with external vendors and internal cross-departmental teams to drive change when auditing indicates issues.
• Serve as the main point of contact for Operations questions related to decisioning outcomes and other concerns related to underwriting implementation.
• Ensure audit, compliance, and legal requirements are met.
• Other duties as assigned.

• Undergraduate degree or equivalent experience required, preferably in computer science or quantitative fields such as economics, finance, and math.
• Intermediate coding or testing skills in a decision engine (e.g., Experian Powercurve, Equifax Interconnect, FICO Blaze Advisor). Testing automation skills are a plus.
• Intermediate to advanced skills using SQL, Python, Spark, and/or other database languages.
• Microsoft Office suite; including development of detailed reports.
• Project Management experience.
• Understanding of JSON and XML information format preferred.
• Clear and concise verbal and written communication.
• Naturally curious, with a track record of identifying and solving complex problems.
• Must possess extreme attention to detail, have strong organizational skills, analytical thinking ability, and the ability to work independently and within a team.
• Ability to manage multiple priorities at one time.
• Flexibility and dependability required; certain functions may require work after business hours or on weekends.
• Must maintain a high level of professionalism and confidentiality.
• The incumbent must meet work deadlines, have regular attendance, good oral and written communication skills, good interpersonal skills, and strong multi‑tasking abilities.

• Medical, dental, and vision insurance for you and your family.
• Paid Time Off (PTO).
• 6 company-observed paid holidays, plus 3 paid floating holidays.
• 401(k) (after 90 days) plus employer match up to 4%.
• Pet insurance for your…