Sales Technology Manager, Salesforce

About DAT

DAT is an award‑winning employer of choice and a next‑generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We transform the industry every year by deploying a suite of software solutions to millions of customers daily — customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably.

We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA;
Springfield, MO; and Bangalore, India.

DAT is seeking a highly motivated Sales Technology Manager to own and execute the roadmap for our entire sales tech stack. This is a unique, hands‑on leadership role that combines strategy, project management, business analysis, and systems administration.

• Roadmap Co‑Ownership:
  Influence the development, management, and execution of the end‑to‑end Sales Tech Stack roadmap, aligning it with company‑wide revenue goals.
• Business Analysis:
  Act as the lead Business Analyst for the Rev Ops team. Proactively interview sales stakeholders, document requirements, and translate complex business needs into technical solutions.
• AI & Innovation:
  Actively research, evaluate, and recommend new technologies, with a strong focus on AI solutions, to enhance sales productivity and reduce administrative burden.
• Vendor Management:
  Manage relationships with technology vendors to ensure we are maximizing our investment and value.

• Project Leadership:
  Serve as the primary project manager for all sales technology initiatives, ensuring projects are delivered on time, within scope, and on budget.
• Agile Management:
  Own and meticulously manage the JIRA backlog for all sales and Rev Ops system requests, prioritizing tickets, engineering collaboration, and communicating updates to stakeholders.

• Salesforce Administration:
  Share Salesforce Administrator responsibilities for our Sales Cloud instance with our Enterprise Solutions team. Handle user management, data governance, and daily support, while complex administration will be a shared effort.
• System Configuration:
  Perform hands‑on business system configuration. Build and maintain page layouts to optimize user experience. Collaborate with engineering on complex flows, validation rules, and custom objects.
• Integration:
  Manage and troubleshoot integrations between Salesforce and other key systems in our stack (e.g., marketing automation, data warehouse, sales engagement tools).

• Key Partner:
  Serve as the primary technical liaison between Sales, Rev Ops, and the Enterprise Solutions Engineering team, ensuring seamless alignment and execution.
• Process Optimization:
  Identify and eliminate system and process bottlenecks, with a relentless focus on reducing manual admin for our end‑users.
• Enablement:
  Partner with Rev Ops to document new processes and support the training and adoption of new tools and features.

• 5+ years of experience in a Sales Operations, Rev Ops, Business Analyst or Business Systems role.
• 3+ years of hands‑on experience in Salesforce (Sales Cloud) with proven expertise in Salesforce solutions.
• Experience in a high‑growth SaaS industry and data‑driven decision making.
• Salesforce Certifications, super badges, or strong community presence.
• Strong Business Analyst skills:
  Proven ability to gather and document business requirements, build process maps, and translate needs into technical specifications.
• Project Management Expertise:
  Experience managing a technology backlog and running projects in an Agile environment. Proficiency with JIRA is essential.
• Technical Acumen:
  Deep understanding of the typical B2B sales tech stack (e.g., Salesforce, Sales Engagement platforms, CPQ, CLM, BI tools).
• Excellent Collaborator: A natural ability…