Operations Manager

Job Description

Camano Island / Stanwood, WA
· Full-time
· On-site, with field presence across Island, Skagit & Snohomish counties

Pay: $75,000 base.

On top of base, a written profit-participation plan: when the company's profit rises above a set line, you get a share of it, paid every quarter, and your base rises with it. Here's the honest part: we're not above that line today, and nobody has collected on the plan yet. The person in this role is the one who gets us there — and the plan is written so that when you do, you're paid for it.

The full plan comes with the written offer. Full available benefits after 90 days — medical, dental, vision, 401(k) match.

Run the operation. Not just the schedule.

Most operations jobs hand you a title and a pile of fires. This one hands you a pile of fires

and

the blueprint for the system that puts them out for good. Your job is to build that system into the business — with us — and then run it.

Envirotek keeps septic systems working for those who count on us — done right, made to last. We're a service company on Camano Island running five service lines across three counties, with technicians, CSRs, and dispatchers who do hard work well. We're building something rare in the trades: a business that runs on written standards, real numbers, and advancement you earn — instead of knowledge that lives in one person's head.

We call it the Summit Way. Three values run everything here.

— Don't say it. Show it.

— Run toward the problem.

— Leave it better than you found it.

The business itself is still being designed: for the most efficient operation we can run, with the customer's experience first, and with room to invent better ways to do the work.

What isn’t running yet — read this before you apply

We're not going to pretend the system is finished. It isn't. Here's what isn’t running yet, and what you’d be installing:

Roles people actually work to.

Every role is written — what it owns, what it is responsible for, what is expected, what it is measured on. Nobody is working to it yet. It is on paper, not in the building.

A scorecard people actually see.

The measures are written. Nobody has seen their number on a Friday, because no one is running the scorecard yet.

One standard for the customer.

Today the experience depends on who answers the phone and who shows up. It shouldn’t.One team.

Technicians, CSRs, and dispatchers work as three groups today. This role makes them one.

One operating system.

The standards exist — some written, some trained, some half-built, some still in the founder's head. They need to be organized, installed, and enforced as one system.

Too many days, the business still needs the owner in the room to function. That's why this role exists. If that list reads like work you want to own, keep reading. If you need a system that’s already running handed to you, this isn’t your role.

You won't be doing this alone

Walking into that list doesn't mean walking in solo. You inherit willing, capable Summit Professionals who want the clarity this role brings. The founder stays in the business — not running your day, but building alongside you: writing the standards that still live in his head, ruling on the calls that need his license, and showing up to teach. We will work together to build a system for an industry that sets a new standard of excellence.

Self-driven, yes. On your own, no.

The founder. Thirty-five years in septic — he has designed systems, built them, sold them, and serviced them. His best work is teaching and inventing. Running the day is not, and he knows it; that is the honest reason this role exists. What you get from him: the truth, every time. Coaching, not just correction. A boss who is…