Customer Service RepSW Tualatin Valley HWY

Overview

Our Customer Service Position is an entry level position.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and training provided on the job.

All CSR positions are paid hourly at minimum wage.

- 15.95.

Insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact  We abide by OR State requirements for sick pay.

All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicates full time needs with manager.

This location is looking for a prospective employee to train into a full time shift lead who has open availability including closing shifts. Shifts are typically 5pm-2:30am. This can be earlier or later depending on how sales are handled that day.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

• Exposure To varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
• Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Standing
:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48 inches.

Walking
:
Walking is generally in short distances for short durations.

Sitting
:
Paperwork is normally completed in an office at a desk or table.

Lifting
:
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72 inches high.

Carrying
:
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough…