E-Commerce​/Department LEAD

Job Overview

Join to apply for the e-COMMERCE/DEPARTMENT LEAD role at Fred Meyer in Portland, Oregon. This position supports the Store e‑Commerce Manager in managing day‑to‑day operations of the e‑Commerce department and upholding company values of respect, honesty, integrity, diversity, inclusion, and safety.

Location:

Portland, OR
• Salary: $100,000 – $100,000

• Act as the person in charge of the e‑Commerce department when the Store e‑Commerce manager is unavailable
• Assist with scheduling to meet operational and associates’ needs
• Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
• Print and distribute order labels, including orders for perishable departments
• Troubleshoot e‑Commerce equipment and devices
• Maintain level of supplies needed to perform necessary duties
• Maintain organization and cleanliness of staging areas and equipment
• Report pricing, scanning, item location discrepancies and invalid temperature types to the store e‑Commerce manager
• Perform required opening and closing procedures
• Learn and implement process improvements as directed by division or enterprise e‑Commerce team
• Provide feedback on team members daily performance and annual performance reviews
• Perform responsibilities required of selectors and customer attendants as needed per company guidelines
• Train all functions and duties of the selector and customer attendant roles
• Ensure team members are adhering to local, state, and federal laws, food safety procedures, and company guidelines
• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
• Act in a high‑paced, sometimes stressful environment, maintaining a cooperative and conflict‑free approach
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Maintain compliance with local, state, and federal regulations and company policies
• Perform essential job functions with or without reasonable accommodation

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral/written communication skills
• Basic math skills (counting, addition, and subtraction)
• Self‑directed; ability to execute projects with minimal supervision

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through an industry‑leading Continuing Education program.
• Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.