Account Resolution Specialist

Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states OR WA CA AZ NM NV UT  TX & HI With over 40 years of success in office equipment and technology sales service our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position Our fast paced sales office is seeking an Account Resolution Specialist at our Beaverton OR office No experience No problem Were looking for candidates who are ready to start their career and are willing to train the right person Essential

Job Duties Making outbound calls on past due accounts

Analyzing aging reports and documenting all account activities

Demonstrating professionalism discretion and good judgment in all interactions with co workers customers and vendors to ensure timely resolution of customer discrepancies and disputes

Ability to communicate cross functionally with sales and senior management when necessary to accelerate the collection process we need a confident go getter whos not afraid to tackle challenges head on Qualifications Advanced problem solving skills and well organized with the ability to prioritize projects within your territory in a fast paced environment

Proficiency in Microsoft Office and the confidence to collect money and maintain an excellent relationship with our customer base Preferred skills but not required 2 years of collection experience is a plus but well train the right person

Benefits Advancement and growth into leadership roles

Team player environment

Medical Dental Vision Life  insurance plans

Matched 401kPTO Vacation Sick Leave

FSAHSA Programs
17 20hr DOEOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger INDSP LI Onsite ZR