Strategic Account Manager

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Scaling Sage is our top strategic priority. As a Strategic Account Manager, you’ll help millions of medium‑sized businesses grow by building strong relationships and staying in tune with their evolving needs. By delivering the right product solutions at the right time, you’ll deepen customer connections and play a key role in Sage’s long‑term growth.

Hybrid schedule – work from the office three days per week.

You’ll typically focus on managing a portfolio of high‑impact accounts, strategic verticals, and customer accounts, acting as a trusted advisor by spotting challenges early and helping customers get the most out of Sage products. You’ll care deeply about renewals, always looking for upsell and cross‑sell opportunities that drive growth and deliver real business impact. You will drive growth in complex or high‑value accounts and contribute to strategic initiatives and peer development.

• Total CSAT and NPS scores
• Average renewal and churn reduction rates
• Total growth in revenue from upselling and cross‑selling
• Total NRR scores
• Percentage of CRM accuracy

• 5+ years of business experience and successful quota‑carrying experience.
• Preferred: 5+ years of experience selling technology solutions, application software, or other financial, business, CRM, or ERP solutions.
• Strong sales acumen and consultative skills to conduct thorough discovery calls and translate them into qualified opportunities that result in a high closure rate.
• Excellent communication skills, both oral and written, to enable remote sale of products and services, as well as internal information sharing.
• Organizational skills and computer competency that facilitate customer and business tracking, follow‑up, and team coverage.

• Competitive salary (top 5% for similar‑sized companies).
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement match (100% matching up to 4%).
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
• 18 weeks paid parental leave for birth, adoption, or surrogacy (offered 1 year after the start date).
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year, starting 6 months after hire.
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
• Library of on‑demand career development options and ongoing training offerings.

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Mid‑Senior level

Full‑time

Sales and Business Development