Case Aide; Social Service Assistant | Bilingual English​/Spanish

Case Aide (Social Service Assistant) | Bilingual English/Spanish Required!

Agency: Department of Human Services

Salary Range: $4,023 - $5,575

Position Type: Employee

Initial Posting Date: 12/17/2025

Final date to receive applications: 12/28/2025

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from historically underrepresented groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve a diverse and inclusive community.

Opportunity awaits! Join the service delivery team and make a meaningful impact across all child welfare program areas. As a Case Aide, you will play a vital role in supporting caseworkers, enhancing their ability to engage with clients more effectively.

This position is bilingual and requires duties to be carried out in both English and Spanish.

Applicants must pass a language proficiency test, and a 5% differential pay may be awarded for passing.

• Caseworker Support: Assisting caseworkers with tasks such as transporting children, supervising family time, and conducting research.
• Court Testimony: Offering testimony in court on visitation observations and other relevant experiences.
• Family Time Arrangement: Organizing family time and facilitating communication ("comfort calls") between parents and resource parents.
• Visitation Supervision: Providing supervision during initial visitations between children and their parents after placement.
• Health and Wellness Monitoring: Ensuring children stay current with medical, dental, and mental health appointments.
• Emotional Support: Offering emotional support to children dealing with trauma.
• Resource and Service Information: Informing family members about available services and resources.
• Case History Review: Reviewing case histories and developing detailed timelines to track progress and identify needs.
• Appointment Scheduling: Scheduling appointments for children and adults with professional service providers.
• Community Coordination: Coordinating with community partners to ensure access to essential services and resources.
• Documentation: Creating documents and care plans that support youth in substitute care.

• One year experience assisting professionals in specialized social programs or
• Possession of a current certification in Child Development, Early Childhood Education, Addiction Counseling Preparation, or Juvenile Corrections or
• 45 quarter hours, or 30 semester hours of college coursework in fields such as sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training or
• An associate's degree in a field not closely related to Social Work/Human Services & six months of human services–related experience.

• Demonstrated ability to connect with children and families in crisis with sensitivity and care.
• Experience working in fast‑paced, emotionally charged environments.
• Clear verbal and written communication skills with clients, caseworkers, and external partners.
• Efficient documentation, scheduling, and follow‑up management.
• Collaborative work with social workers, supervisors, and other support staff.
• Sound judgment in recognizing when to elevate concerns to supervisors versus acting independently.

• A cover letter is required. Address the Essential Attributes and explain how your experience meets each.
• Detailed work and education history must be provided.
• Resume and cover letter must be clearly outlined; salary expectations will be derived from provided information.
• Applicants may need to verify education credentials if a degree is a minimum qualification.

• Work locations:
  Offices, participants’ homes, and community sites.
• Hours:
  
  Professional work week with fluctuating hours; occasional overtime, evenings and weekends.
• Travel:
  Occasional travel for meetings, trainings, and case‑related activities,…