Eligibility Worker; Public Benefits Specialist

Eligibility Worker (Public Benefits Specialist)# Oregon Job Opportunities## Eligibility Worker (Public Benefits Specialist)
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Beaverton | DHS | Greenbrier Parkway:
Full time:
Posted Today:
REQ-209660
** Initial Posting Date:
** 11/12/2026
** Final date to receive applications:
** 11/19/2026
** Agency:
** Department of Human Services
** Salary Range:**$4,519 - $5,988
** Position Type:
** Employee
*
* Position Title:

** Eligibility Worker (Public Benefits Specialist)
*
* Job Description:

**** The*
* ** Oregon Department of Human Services*
* ** is proud to be an Equal Opportunity Employer.
** We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
** Opportunity awaits!
** If you possess the unique ability to connect with individuals and assess their needs through a compassionate lens, the Oregon Department of Human Services invites you to apply for a rewarding position that empowers our community's most vulnerable members. Apply Today!
** Summary of Duties
** As an
** Eligibility Worker****,
** you will:
* Interview applicants in-person and by phone to gather and assess information for benefits we administer, such as Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), and various Medicaid (Health insurance) programs.
* Perform eligibility determinations, redeterminations, and periodic reviews.
* Assist customers in-person and over the phone who are receiving or applying for benefits.
* Communicate eligibility decisions to applicants.
* Provide person-centered services with a trauma-informed approach to identify needs.
* Be responsible for accurate and timely eligibility determinations.
* Create a work environment where everyone feels welcomed, appreciated and valued.
* Participate in professional development opportunities and ongoing education of cultural awareness.
** Minimum Qualifications
*** One year of experience working at the Human Services Specialist 1 level for the State of Oregon;

OR
* Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
* An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;

OR
* An equivalent combination of education, training, and experience relative to the class concept.
** Essential Attributes
** We are looking for candidates with:
* Skilled in explaining agency policies, eligibility requirements, and program guidelines to clients in plain, understandable language, ensuring clarity, compliance, and informed decision-making.
* Experience establishing positive relationships and connections with individuals from diverse backgrounds, roles, and personalities.
* Experience planning, prioritizing, and completing work efficiently while maintaining quality and meeting deadlines.
* Experience working with complex and shifting policies and procedures, and a demonstrated ability to remain flexible and willing to learn
* Proficient in Microsoft Office Suite and other agency-specific software for scheduling, data entry, documentation, and internal communication, supporting operations and client service delivery.
* Demonstrated critical-thinking skills to quickly assess information, evaluate options, and make effective decisions,…