Courier & Customer Service Specialist

Courier / Customer Service Associate

The Courier / Customer Service Associate is responsible for the safe, accurate, and timely delivery and pickup of packages throughout the client campus while providing excellent customer service. This is a physically active, driving-based role that requires reliability, attention to detail, and strong communication skills.

• Deliver and pick up packages across the client campus in a timely and accurate manner
• Provide friendly, professional customer service to clients and staff
• Safely operate a company van or a tragon with trailer
• Use company‑issued iPhone and technology for tracking, receiving, and shipping operations
• Scan, log, and verify packages during delivery and pickup
• Follow all safety, traffic, and company policies and procedures
• Communicate effectively with dispatch and campus contacts regarding deliveries

• Walk up to approximately 5 miles per day
• Lift, carry, and move packages weighing up to 50 pounds
• Perform frequent standing, walking, bending, lifting, and reaching

• Valid driver’s license with a clean driving record
• Ability to operate a company vehicle and trailer (training provided if needed)
• Strong customer service and communication skills
• Comfortable using smartphone technology and shipping/receiving applications
• Ability to work independently and manage time effectively

Physically active, campus-based delivery setting. Combination of indoor and outdoor work. Fast‑paced, customer‑focused role.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Entry Level

Full‑time

Management and Manufacturing

IT Services and IT Consulting