Recruitment and Business Administration Apprentice

Recruitment and Business Administration Apprentice

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The Recruitment & Business Administration Apprentice supports day-to-day recruitment and onboarding activities, including candidate coordination, record keeping, and administrative tasks. The role also provides exposure to HR, compliance, training, and marketing while developing key organisational and communication skills.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

• Coordinate candidate communications and scheduling
• Track recruitment processes and maintain applicant records
• Support engagement with external organisations (e.g. job centres, job fairs, colleges, partners such as APOLLO)
• Maintain accurate and up‑to‑date records, including recruitment tracking, compliance documentation, induction attendance, and social media activity
• Ensure consistency, accuracy, and accessibility across administrative systems
• Support reporting requirements and data management activities
• Assist with onboarding processes and induction administration
• Maintain employee records in line with compliance requirements
• Maintain and update documentation to ensure regulatory compliance
• Support audit preparation and record accuracy
• Ensure all administrative processes meet required standards
• Maintain training and learning records
• Support the administration of induction and ongoing training programmes
• Assist in tracking and reporting social media engagement
• Contribute ideas for marketing and engagement activities
• Support the review and improvement of administrative processes
• Assist in streamlining recruitment and onboarding workflows
• Contribute to improving the accuracy and efficiency of systems and processes
• Strong organisational and time management skills
• Effective communication skills (written and verbal)
• Attention to detail and accuracy
• Problem‑solving and continuous improvement mindset

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and presents solutions to management. Drafts correspondence, writes reports and is able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks…