Apprentice Dental Receptionist

An exciting opportunity has arisen to join The Dental Design Studio in Beccles as an
Apprentice Dental Receptionist
.

This is a fantastic opportunity for someone looking to start a career in healthcare and customer service while gaining valuable experience within a busy dental practice. You will work as a key member of our reception team, supporting the smooth day-to-day running of the practice and providing excellent service to our patients.

The successful applicant will be able to work effectively as part of a team, whilst also demonstrating motivation, initiative and the ability to work independently following appropriate training.

Working Hours Tuesday to Saturday (Bank Holidays off.)

You will be given dedicated off-the-job training time during working hours to support your studies, along with ongoing support from management and the reception team throughout your apprenticeship.

You will gain experience in all aspects of dental reception and administration, including:

• Meeting and greeting patients, providing an excellent first impression
• Booking, amending and confirming appointments
• Undertaking opening and closing procedures
• Answering patient enquiries by telephone, email and in person
• Promoting the practice to prospective new patients
• Making patients aware of our dental services and current offers
• Handling patient payments and maintaining accurate records
• Accessing sensitive information whilst maintaining strict patient confidentiality
• Supporting the team with a variety of reception and administrative duties

• Interested in a career within primary healthcare
• A confident and professional communicator
• Passionate about helping people
• A committed and reliable team player
• Proactive and able to use their own initiative
• Flexible and willing to learn
• Hardworking, enthusiastic and motivated
• Organised with good attention to detail

• Excellent training and support from our experienced team
• A friendly and professional working environment
• Paid training time during working hours
• A recognised qualification in Customer Service
• Valuable experience within a healthcare setting
• Ongoing mentoring and development opportunities

Applicants must have achieved
GCSE Maths and English at Grade 4/C or above (or equivalent qualifications).