Paramedic Command Center Operator - PRN

Paramedic Command Center Operator - PRN

Schedule: PRN Variable Shifts.

Your Experience Matters

Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritise your well‑being so you can provide exceptional care to others. As a Command Center Operator, you will embrace a vital mission dedicated to making communities healthier.

More About Our Team

Medical Command is the key link in the communication chain between air and ground pre‑hospital personnel and receiving hospital personnel. The command centre at Raleigh General Hospital facilitates activation of the facility’s priority response teams (Cardiac Cath Lab, Stroke, Trauma, etc.). This role also functions as the Transfer Centre to coordinate prompt and efficient transfers in and out of the hospital.

• Assist in the optimum operation of Region 1 Medical Command Centre by establishing linkages and relaying all appropriate information to the patient care team.
• Activate the appropriate response team for patient‑care alerts (STEMI, Trauma, Stroke, etc.). Receive and relay patient information from inbound ground and air transport units per protocol.
• Coordinate the role as a regional communication and disaster resource centre.
• Prepare statistical reports and perform clerical functions such as filing, mail preparation, data entry, scanning, and faxing.

• High‑school diploma or equivalent.
• Current West‑Virginia EMT‑Paramedic certification.
• Minimum 2 years of recent and active field experience as a Paramedic.

• Comprehensive benefits: multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial protection & PTO: life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Career growth: higher‑education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee well‑being: mental, physical and financial wellness programs (free gym memberships, virtual care appointments, mental‑health services and discount programs).
• Professional development: ongoing learning and career advancement opportunities.

Raleigh General Hospital is a 300‑bed facility caring for nearly 13 000 patients each year with over 50 000 treated in our emergency department. We offer a wide range of surgical services and specialty programs including Cardiac CTA, Digital Mammography and Trauma Services.

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.