Operations Lead

At MITRE, your passion fuels work that impacts our nation and improves lives. This is where your skills strengthen national security, cybersecurity, health, transportation, and citizen services. We’re a nonprofit engineering, applied research, and advanced technology organization working in the public interest. With objectivity and integrity at our core, we lead federally funded research and development centers for U.S. government agencies – collaborating with industry and academia to deliver integrated, high-impact solutions that advance our nation’s health, security, and prosperity.

Our people tackle the toughest technical challenges, supported by competitive benefits, meaningful career development, and a culture of innovation, collaboration, and technical excellence. Choose MITRE for a career with purpose — and help shape the future.

Department Summary:

As a MITRE Operations Lead, you’ll be the glue that holds everything together. You’ll work closely with leadership and key teams to ensure our operations are seamless, efficient, and always ahead of the curve. The ideal candidate will possess the initiative to manage complex business operations efforts and the ability to work independently and consult with appropriate parties as needed. They will be customer-service focused, collaborative, and be able to problem solve and maintain professional composure while working under pressure of internal and external deadlines.

They will possess highly effective communication skills, excellent judgment, and a tolerance for risk-taking.  Success will require working as a trusted partner to staff at all levels of seniority.

Roles and Responsibilities:

Lead and coordinate business, program, and operational activities across a complex, matrixed organization to ensure strategic priorities are effectively implemented.

Manage resource planning, staffing, budgets, financial tracking, project execution, and expense management to ensure organizational objectives are achieved.

Serve as a trusted partner to leadership, providing operational support for strategic planning, execution, performance tracking, decision-making, and day-to-day administrative operations.

Manage executive and organizational administrative functions, including calendaring, meeting scheduling, travel coordination, expense reporting, action-item tracking, and preparation of meeting materials.

Establish and maintain operational rhythms, communications channels, collaboration tools, websites, dashboards, schedules, records, and documentation to support organizational transparency and execution.

Coordinate and facilitate meetings, business reviews, leadership engagements, board meetings, workshops, events, and external outreach activities; develop agendas, briefing materials, meeting minutes, and action-item tracking.

Monitor project, program, and organizational risks; identify issues, drive resolution, and ensure accountability for action items and milestones.

Partner closely with finance, contracts, human resources, talent acquisition, security, and other corporate functions to enable mission success.

Develop, implement, and continuously improve operational processes, governance mechanisms, and best practices that increase organizational efficiency and effectiveness.

Develop and maintain strong relationships across leadership, technical staff, administrative staff, sponsors, subcontractors, research partners, and external stakeholders.

Drive organizational alignment by serving as a connector across diverse teams, disciplines, and stakeholder communities.

Support communications, advocacy, and engagement efforts through preparation of presentations, reports, messaging, and executive-level briefings.

Identify and leverage artificial intelligence…