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Call Center Training Lead: Elevate Agent
Job in
Bedford, Middlesex County, Massachusetts, 01730, USA
Listed on 2026-01-12
Listing for:
MV Transportation
Apprenticeship/Internship
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
A transportation company is seeking an experienced Training Manager to oversee the call center training program. Responsibilities include delivering training programs to enhance agent performance, collaborating with management, and analyzing performance data. The ideal candidate will have excellent communication skills, a high school diploma, and 1-3 years of training experience. This role is crucial to ensuring that training aligns with business goals and quality standards.
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