Reentry Navigator

Department:
Academic Affairs - Business, Legal Studies & Public Service

Locations:
Bedford, MA

Posted:
Sep 24, 2026

Closes:
Oct 15, 2026 - 11:59 PM EDT

Type:
Part-time

Position ID: 205159

Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering.

MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan .

Department: Academic Affairs,Educational Justice and Reentry

Reports to:Director of Educational Justice and Reentry

Date: September 2026

General

Summary:

The Re-Entry Navigator supports Middlesex Community College's Justice Impacted Education and Re-Entry Services programming at the Middlesex Jail and House of Correction and on MCC's campuses. Reporting to the Director of Justice Impacted Education & Re-Entry Services, the Navigator serves as a primary point of contact for students and focuses on student case management, academic support, reentry navigation, and tracking student progress and outcomes.

The Navigator works closely with the Director, MCC departments, faculty, correctional staff, and community partners to help students remain engaged in their education, successfully transition between incarceration and the community, and make progress toward their educational and career goals.

Duties and Responsibilities:

Student Support & Case Management

• Serve as a consistent point of contact for justice-impacted students.
• Conduct regular check-ins with students to identify academic, personal, career, and reentry needs.
• Provide individualized case management and connect students with appropriate MCC and community resources.
• Assist students with navigating admissions, registration, financial aid, advising, tutoring, career services, and other college resources.
• Follow up with students to monitor progress, address barriers, and support continued enrollment.
• Maintain accurate and timely case notes, student records, and referrals.

Student Outcomes & Data Tracking

• Track student enrollment, participation, persistence, completion, release, re-enrollment, transfer, employment, and other key outcomes.
• Maintain accurate student tracking systems and databases.
• Collect, enter, and organize student and program data.
• Monitor student progress and identify students who may need additional support.
• Provide regular data updates and outcome summaries to the Director.
• Maintain confidentiality and follow MCC policies regarding student information.

Program Support

• Support student advising and programming at the Middlesex Jail and House of Correction and on MCC campuses.
• Coordinate student appointments, follow-up, and referrals as needed.
• Communicate student needs, progress, and emerging concerns to the Director.
• Assist with limited administrative tasks directly related to student support, case management, and outcome tracking.

• Bachelor's degree required
• Relevant professional experience in case management, academic advising, student services, reentry services, workforce development, human services, or a related field may be considered in combination with an Associate degree.
• Experience working with student records, databases, or other data-tracking systems.
• Strong organizational, communication, and interpersonal skills.
• Ability to establish trusting relationships with students and work collaboratively with college and correctional staff.
• Ability to maintain confidentiality and accurate documentation.
• Ability to obtain and maintain required security clearance to work inside the Middlesex Jail and House of Correction.

Preferred Qualifications
:

• Experience working with incarcerated or formerly incarcerated students or other justice-impacted populations.
• Experience in case management, academic advising, or reentry services.
• Experience tracking and reporting student outcomes.
• Experience working in higher education, community…