Medical Assistant​/Clinical Office Coordinator

Medical Assistant/Clinical Office Coordinator

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Reports to the Manager and works under the direct supervision of the Physician(s). The Medical Assistant is responsible for ensuring patient preparation and supporting the physician(s) with clinical and office duties.

• Greet patients upon arrival, maintain orderliness of reception area and front desk ensuring patient confidentiality.
• Captures and enters high quality patient demographic and financial information.
• Identifies insurance coverage and payer requirements for hospital services, processes insurance verification, prior authorizations and other basic benefit information for patients.
• Assist with billing functions and work with the billing company.
• Processes patients quickly & accurately through computer based scheduling system for future appointments and/or testing as appropriate for patient care.
• Prepares patients for physician (including vital signs prior to exam).
• Enter medication into the Lahey A Chart System for the physician to reconcile.
• Assist physician during examination.
• Follow up with patients with results following physician’s evaluation of tests.
• Fill out clearance Form for patients on Coumadin and send to PCP for clearance.
• Order necessary office, medical supplies and ensure security of all medications.
• Maintain and support patient’s rights to care, privacy and respect.
• Other duties as assigned.

• High School Diploma or equivalent required; completion of a Medical Assistant course preferred.
• Two to Four years of relevant work experience as a Medical Assistant in a medical/physician’s office preferred.
• State Certification preferred but not required.
• Computer skills and ability to maintain confidential information; strong interpersonal communication skills on the phone and in person; customer service skills.

Entry level

Part-time

Health Care Provider

Hospitals and Health Care