Senior Helpdesk Manager - Cyber IT Ops; Secret Clearance
Job in
Bedford, Middlesex County, Massachusetts, 01730, USA
Listed on 2025-12-12
Listing for:
Medium
Full Time
position Listed on 2025-12-12
Job specializations:
-
IT/Tech
IT Project Manager, HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A veteran-owned IT solutions provider is seeking a Senior Helpdesk Manager to oversee help desk operations at Hanscom AFB, MA. This role requires an active DoD Secret Clearance and a minimum of 7 years’ experience in IT management. Responsibilities include managing ticketing systems, supervising a team of technicians, and ensuring effective customer service delivery. The position is ideal for a detail-oriented leader with experience in ITIL methodologies.
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Position Requirements
10+ Years
work experience
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