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Desktop Support IT Support

Desktop Support Engineer; Bedford Bedford, MA

Job in Bedford, Middlesex County, Massachusetts, 01730, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Desktop Support, IT Support
Job Description & How to Apply Below
Position: Desktop Support Engineer (Bedford) at Tata Consultancy Services Bedford, MA

Desktop Support Engineer (Bedford) job at Tata Consultancy Services. Bedford, MA.

Job Title:

Desktop Support Engineer

Must Have Technical/Functional Skills

End user Desktop / Laptop Support. Laptop build process. System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10. JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue Log Me In , Service Now, Zoom, Microsoft SCCM preferred. IT Service Desk experience.

Roles & Responsibilities
  • Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
  • Experience creating collections, packages, applications within SCCM
  • Should have strong experience in SCCM 2007 & 2012
  • Experience in installation of Microsoft System Configuration Manager .
  • In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
  • Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
  • Experience in deploying, troubleshooting, and managing Windows devices
  • Must have excellent competency with SCCM, WSUS and other patching tools.
  • Experience in supporting Windows Server 2012, 2016, 2019
    • Generic Managerial Skills
  • Be a point of contact for all proactive technical engagements.
  • Work independently and as a team member
  • Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.
    • #J-18808-Ljbffr
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