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L1 IT Support Engineer - Fast, Helpdesk

Job in Bedford, Middlesex County, Massachusetts, 01730, USA
Listing for: Teceze
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: L1 IT Support Engineer - Fast, Friendly Helpdesk

Teceze is seeking an L1 IT Support Engineer in Bedford, MA to provide first-level support to end users and manage tickets. You will troubleshoot basic hardware, software, and Windows OS issues, and assist with password resets and account access.

The role requires familiarity with Office 365, Active Directory, and strong communication skills to maintain SLA-driven service. Join a team delivering reliable IT support for a growing organization.

As a L1 IT Support Engineer - Fast, Friendly Helpdesk, you will play an important part at Teceze in Bedford, MA, United States.

The position is based in Bedford, MA, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 42.000 - 62.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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