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IT Service Desk Analyst – Hybrid ‑Site Support

Listing for: Middlesex
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 62000 - 76000 USD Yearly USD 62000.00 76000.00 YEAR

Job Description & How to Apply Below

Position: IT Service Desk Analyst I – Hybrid On‑Site Support

Middlesex Community College (MCC) seeks a skilled IT Service Desk technician to provide multichannel support for students, faculty, and staff. You will diagnose and resolve hardware and software issues, manage tickets, and support classroom and remote environments from Bedford and Lowell campuses.

The role involves configuring devices, assisting with video conferencing, maintaining inventory, and collaborating with the IT infrastructure team.

This is a strong position to take on the IT Service Desk Analyst I – Hybrid On‑Site Support role at Middlesex.

Join Middlesex and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the IT Service Desk Analyst I – Hybrid On‑Site Support role at Middlesex, based in Bedford, MA, United States.

We are looking to fill the IT Service Desk Analyst I – Hybrid On‑Site Support position at Middlesex in Bedford, MA, United States.

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