Program Manager, Project Management Office, NoA; East Coast

Program Manager, Project Management Office, NoA (East Coast)

Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States

Country

United States

Shift

1st

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors.

Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Job Summary

The Program Manager of the Project Management Office (PMO) will be responsible for leading, scaling, and optimizing programs within North America Commercial Operations. This role will define and drive programs using program management strategies, ensuring alignment with organizational priorities and industry best practices in a highly regulated environment. As a key member of the organization, the Program Manager will contribute to the governance, execution, and continuous improvement of project management standards while serving as a cross-functional business partner in business transformation initiatives.

This role will drive cross-functional collaboration, ensure project alignment with organizational objectives, and drive a culture of accountability, innovation, and operational excellence. The Program Manager will play a hands‑on role, overseeing programs, optimizing resource allocation, and proactively mitigating risks to maximize business impact.

Key Accountabilities

Strategic Leadership & PMO Development

• Contribute to the development and enhancement of scalable, best-in-class project governance framework, ensuring alignment with Agile, Waterfall, or hybrid methodologies.
• Influence to the development ofproject portfolio management (PPM) standards, KPIs, and governance controls to optimize project execution and business outcomes.
• Affect organizational change management initiatives, ensuring seamless adoption of project management methodologies, tools, and best practices.
• Oversee and optimize programs to ensure initiatives are delivered on time, within scope, and on budget, while maximizing ROI.
• Lead highly visible, complex projects and programs, working cross-functionally with key stakeholders to drive business transformation.
• Contribute and monitor performance metrics, dashboards, and reporting frameworks to ensure transparency and strategic alignment.
• Drive risk management and mitigation strategies, proactively identifying and resolving project roadblocks that may impact business objectives.

Cross-Functional Collaboration & Executive Engagement

• Act as a trusted advisor to the head of the Project Management Office, providing data‑driven recommendations to optimize resource allocation, project prioritization, and risk management.
• Present project/program performance updates, risk analyses, and insights to varying levels of leadership.
• Recommend and implement cutting‑edge project and program management technologies to enhance efficiency and visibility.
• Continuously refine PMO frameworks, identifying opportunities to drive greater agility, scalability, and business impact.
• Drive a culture of continuous improvement, accountability, and innovation, ensuring the PMO remains a high–performing function that evolves with business needs.

Performs other duties and responsibilities as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Networking/Key relationships

• Commercial Operations
• Finance | Client Services
• Operations | Logistics
• Medical…