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Administrative Management Office Administrator/ Coordinator

Home Care Scheduling Coordinator

Job in Bedford, Hillsborough County, New Hampshire, 03110, USA
Listing for: Guardian Angel Senior Services
Full Time position
Listed on 2026-01-12
Job specializations:
  • Administrative/Clerical
    Administrative Management, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Very Busy and Growing Office in Bedford NH is seeking a Scheduling coordinator to support our In‑home caregivers & company needs. Work with a dynamic team to grow & manage accounts through excellent customer services & attention to details.

Job Requirements
  • Strong analytical, detail‑orientation, organizational, and problem‑solving skills
  • Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re‑prioritize and multi‑task.
  • Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
  • Previous experience with high volume scheduling is required—experience with homecare scheduling is highly preferred.

    • Great opportunity for applicants with previous caregiving experience!

    Responsibilities
  • Schedule caregivers with clients and communicate changes and updates to all necessary parties.
  • Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
  • Enter new Clients in Generations as needed.
  • Provide assistance to team members as needed and respond urgently to last minute call‑outs.
  • Coordinate communication with caregivers among team members.
  • Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules.
  • Call Caregivers on Alerts, investigate why late, document, and notify manager as needed.
  • Act as liaison between clients, direct care workers and management.
  • Manage and grow assigned Client Accounts and participate in Quality Improvement.
  • Work with management to ensure compliance with all company policies and procedures.
  • Problem solving and direct escalated issues to management.
  • To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
  • Maintain and update employee attendance records as needed.
  • Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager.
  • Participate in On‑call rotation.
  • Double check schedule accuracy for payroll and billing by deadlines.
  • Perform other related duties as assigned.

    • Job Type: Full‑time

    Benefits
    • Health / Dental / Vision / Disability
    • 401(k) matching
    • Bonus Program
    • Employee discount
    • Paid time off

    SUBMIT YOUR RESUME TODAY!

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