Project Manager, Operations Manager, Program / Project Manager
Listed on 2026-01-12
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Business
Operations Manager -
Management
Operations Manager, Program / Project Manager
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Summary of Objective:The Project Manager I is responsible for project management tasks for custom Drug Product (DP) projects that support key clients & internal objectives. Under minimal supervision, this position drives planning, decision-making, develops implementation strategies and leads efforts for projects. This position works with team members to create and maintain project plans and timelines, which may include budget, definition, scope, supply chain management, financial resources allocation, dependencies, and target dates.
This position does not have direct supervisory responsibilities but will lead cross functional internal/external project team activities.
- Responsible for development of project timelines and tracking of contract deliverables.
- Hosts project meetings to provide status update to clients and internal cross-functional team members.
- Communicates effectively with client and across all functional groups so that schedules and scope of the project is clear.
- Identifies project issues such as resource, technical or scheduling constraints and assists to resolve these issues internally and with external stakeholders by development of risk assessments, summarized options and proposed solutions with impact statements.
- Responsible for hosting client visits.
- Responsible for evaluating unexpected deviations that may impact project deliverables or timelines and taking steps to resolve these issues.
- Ensures that projects are completed on time, within budget and scope, and conforms to predetermined quality standards.
- Manages customer project according to agreed Project Management methodologies (processes, tools, templates, meetings, etc.).
- Proactively facilitates the communication and cooperation between the customer and project team members.
- Tracks and forecasts revenue generating activities of assigned projects.
- Identifies and actively participates in business improvement programs.
- Support in establishment of common customer experience across global accounts
- Collaborates with Sales in building long-term relationships with customers.
- Regular and reliable attendance on a full-time basis [or in accordance with posted schedule].
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
- Embodies PCI Pharma Services cultural values and aligns daily actions with department goals and company culture.
- Comply with all PCI policies and procedures.
- Perform other duties as assigned.
- At ease and comfortable dealing with ambiguity.
- Proven ability to manage multiple projects simultaneously.
- Employee will work with moderate noise level.
- Employee will perform tasks while experiencing numerous interruptions.
- Able to work in a highly complex environment with competing demands and priorities.
- Responsible for communication internally and externally on aspects of assigned tasks or customer projects.
- This position has the utmost responsibility for compliance with the rules and regulations regarding a safe and healthy work environment relative to their actions and conduct.
- Off-shift, weekend and overtime duties may be required.
- TRAVEL < 10%
- Bachelor's degree in a life sciences or business discipline required. Master's degree preferred.
- Minimum of 3 years in Biotech/Pharma or CMO. 0-2 years of experience in Project Management.
- Strong computer skills, MS Office, MS Word, MS PowerPoint. MS-Project and/or Smartsheet is preferred.
- Excellent organizational and interpersonal skills. Strong verbal and written communication skills.
- Highly developed interpersonal skills with the proven ability to function effectively and tactfully with multiple departments and personnel, able to gain consensus and commitment
- Demonstrated leadership,…
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