Customer Service Leader: Coaching, Metrics & Process Improvement
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Ferrotec (USA) Corporation is seeking a Supervisor of Customer Service to lead daily operations and drive exceptional service quality. You will oversee staff performance, address escalated issues, and partner with sales, operations, and tech support to improve processes.
The role requires a Bachelor's degree in a related field and at least 3 years in customer service with supervisory experience, plus ERP/CRM proficiency and strong communication skills.
The Customer Service Leader:
Coaching, Metrics & Process Improvement role at Ferrotec is now open for applications in Bedford, NH, United States.
This role is for the Customer Service Leader:
Coaching, Metrics & Process Improvement role at Ferrotec.
We are seeking a motivated Customer Service Leader:
Coaching, Metrics & Process Improvement to join Ferrotec in Bedford, NH, United States.
Consider building your career as a Customer Service Leader:
Coaching, Metrics & Process Improvement at Ferrotec.
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