Water Client Service Leader - Senior Project Manager

Water Client Service Leader – Senior Project Manager

Jacobs

$/yr - $/yr

At Jacobs, we challenge the status quo, reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission‑critical outcomes, and scientific discovery. We lead the digital water transformation sector and have pioneered the first digital twin of an entire wastewater treatment plant. Our expertise in artificial intelligence, big data, and strategic partnerships with industry leaders like Palantir enables us to reduce operating costs and deliver innovative solutions.

As a Senior Project Manager, you’ll be a key member of our New England Water team, responsible for:

• Planning, directing, and monitoring all aspects of projects with increasing technical complexity from concept through detailed design, construction services, and commissioning.
• Leading multidisciplinary design teams to complete tasks within established schedules and budgets while advancing business development strategies.
• Supporting clients through the full project lifecycle—from studies, planning, design, compliance, and permitting, to construction and start‑up.
• Leading design efforts on projects and mentoring early‑career professionals.

• Develop and execute high‑impact client engagement strategies and comprehensive pursuit plans focused on securing new water and wastewater business across New England.
• Align local business development with Jacobs’ global strategies, ensuring a consistent, high‑value proposition.
• Manage regional business development budgets and investment costs to maximize ROI and strategic market penetration.
• Act as a highly visible executive advocate for Jacobs in professional industry organizations (e.g., NEWEA, AWWA) and community forums.
• Lead and mentor multidisciplinary project teams—from technical staff to sub‑consultants—to deliver superior technical solutions.
• Drive all phases of complex proposal efforts, including developing winning technical approaches and leading high‑stakes client presentations.
• Be accountable for the overall financial performance and profitability of projects within your assigned client portfolio.
• Use Jacobs’ enterprise‑wide sales and delivery tools to ensure repeatable, best‑in‑class project execution and client experience.
• Negotiate and resolve critical commercial and technical issues with clients, partners, and stakeholders to de‑risk projects and secure successful outcomes.
• Contribute technical expertise and strategic insight to individual projects, meeting billable utilization targets to maintain technical currency.
• Foster routine coordination and knowledge sharing with other regional Client Relationship Leaders and internal business units.

• Bachelor’s Degree in Civil or Environmental Engineering.
• Professional Engineer (P.E.) License, preferred in ME, NH, CT, RI, or MA.
• 15+ years of progressive, related experience within the water/wastewater sector.
• Extensive experience developing strong client relationships to market and deliver engineering design solutions that meet New England municipal water/wastewater client needs.
• Senior‑level project management expertise on the design of complex water or wastewater treatment and/or conveyance projects for municipalities in New England.
• Strong technical background, including extensive knowledge of all project phases (concept, pre‑design, detailed design, and construction administration).
• Strong understanding of current federal, state, and local water and wastewater regulations, design guidelines, and permit requirements.
• Demonstrated experience in leading and managing successful project teams and complex client relationships.
• Flexibility and willingness for domestic travel as required by client needs and business development requirements.

• Client‑facing working relationship with MWRA and BWSC.
• 15+ years of experience winning and managing municipal water/wastewater projects in the New England market.
• Advanced degree (M.S.) in Engineering.
• Exceptional interpersonal and business acumen, negotiation skills, and strategic listening abilities necessary to build trust and solve…