Field Services Manager - Pulp and Washers

Field Services Manager – Pulp and Washers

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As a Field Service Manager, you will help deliver a world‑class customer experience in site operations by providing the right resources with the right competence at the right time. You will focus on driving profitability improvements and leading the generation to support growth and market share increase.

• Drive the development of the field and site service function in alignment with the overall business strategy.
• Build and future‑proof team competencies to meet evolving customer needs and expectations.
• Lead planning, resourcing, dispatching and coordination of site services within the assigned region.
• Ensure successful execution of service projects and support agreements, meeting cost, schedule and quality targets in accordance with Valmet guidelines.
• Oversee a broad scope of services, including annual and maintenance shutdowns, improvement projects, expert field service assignments and capital projects as needed.
• Manage and develop the partner network in collaboration with the global supply organization.
• Support sales and solution development by leveraging team capacity and competencies in close collaboration with internal stakeholders (e.g., sales, project management, agreement management, spare parts, workshops and product management).
• Contribute to the development of new customer relationships and service offerings.

What You’ll Need

We are seeking candidates with a bachelor’s or master’s degree in an engineering field, or an equivalent professional experience and competencies leading teams. You can be a rising talent or a senior specialist, with a minimum of 5 years’ experience in the field. Finally, candidates must be willing and able to travel as needed.

This position is not open for immigration assistance. Candidates must be living in and authorized to work in the United States and Canada.

We Offer

We offer a dynamic work environment that values innovation and suits development‑minded people who enjoy working in a fast‑paced and energetic setting with opportunities for continual growth. We’re looking for team‑oriented people with a willingness to learn and contribute to our customers’ success. This includes a generous wage and benefits package that offers a 401(k) with company match as well as a company‑funded pension.

Valmet is where the best talent from wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know‑how – and above all, teamwork. Join the team!

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