Teller, Retail

Join to apply for the Citizens Teller role at Citizens
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Starting Salary: $19 / hour and up.

You’ll greet customers in the lobby, demonstrate how to use our mobile app or ATMs for simple transactions, create amazing experiences by providing personalized advice, connect them to Bankers when needed, ensure compliance with financial policies, and handle cash properly.

• Meaningful work & relationships – Help customers with important financial decisions such as building a business, buying a house, paying for school, etc.
• Commitment to community – 4 paid hours of annual volunteer time and donations matched up to $1,000.
• Career opportunities – Promotions, training, coaching, career planning, and development resources.
• Exceptional benefits – Comprehensive health care (medical, dental, vision), 401K with match, tuition assistance, mental health programs, student loan refinancing discounts, and more.

• High School degree or GED.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year customer experience recommending and referring products and services.
• Strong listening and communication skills.
• Effective questioning and needs identification.
• Problem‑solving and solution‑providing for customer issues.
• Customer‑centric focus for exceptional service.
• Comfortable using digital technology.
• Availability for branch hours, including weekends and evenings.
• Completion of a short video interview assessment within 7 days of link receipt.

• 1 year experience processing transactions.
• Ability to motivate teammates and partners through collaboration.
• Process‑oriented, energetic, detail‑oriented, multi‑tasking.

• Hours per Week: 40
• Work Schedule:
  
  Varies with branch needs, may include weekends and evenings.

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Posting End Date: 02/07/2026