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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience Leader: Scheduling & Service Ops

Job in Bedford, Cuyahoga County, Ohio, 44146, USA
Listing for: Great Day Improvements
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading home improvement company in Bedford is seeking a Customer Experience Manager to provide leadership and operational oversight for their Customer Experience team. The role focuses on ensuring high customer satisfaction by managing call handling, scheduling, and process improvements. Candidates should have strong teamwork, organizational skills, and a bachelor's degree. The position is full-time and offers opportunities for professional growth in a dynamic construction industry environment.
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