Service Plumber

Position Overview

Smith and Oby is growing, and we are looking for a skilled Service Plumber to join our team. This role plays a critical part in delivering the quality workmanship and reliable customer service our company is known for. The Service Plumber will diagnose, repair, maintain, and install plumbing systems in commercial buildings across Northeast Ohio while serving as a positive ambassador of the Smith and Oby brand.

Key Responsibilities

• Troubleshoot, diagnose, and repair plumbing issues across commercial and industrial systems
• Perform routine service, maintenance, and preventative inspections
• Install piping systems, fixtures, and equipment according to drawings, specifications, and building codes
• Communicate findings and recommendations clearly to customers and internal teams
• Document service activities accurately and on time
• Ensure all work is completed safely and follows Smith and Oby procedures and codes
• Care for company issued tools, equipment, and vehicles
• Participate in on call rotation as assigned

Required Qualifications

• Journeyman card or ability to obtain Journeyman licensing
• Three or more years of experience in plumbing service
• Strong understanding of plumbing systems including domestic water, gas lines, sanitary and storm
• Proficiency using hand tools, power tools, and diagnostic equipment
• Ability to work independently and solve problems in the field
• Valid driver’s license and acceptable driving record

Preferred Qualifications

• Backflow certification
• Experience in occupied commercial environments, industrial plants, schools, or healthcare
• Boiler, medical gas, or welding experience is beneficial

Personal Qualities

• Professional, dependable, and committed to safety
• Strong communicator who provides excellent customer service
• Team oriented with a willingness to mentor apprentices
• Proud of their craft and the work they deliver

Physical Requirements

• Ability to lift, up to fifty pounds
• Ability to climb ladders and work in tight or elevated spaces
• Work conditions include indoor and outdoor environments and varying weather

Why Smith and Oby

• Competitive pay and full benefits
• Company paid training and professional development
• Career growth opportunities inside a respected and expanding mechanical contractor
• Supportive leaders, great teammates, and a culture that values people and craftsmanship