Administrative Assistant - Collections

Donor Center Administration - DFW - Bedford, TX 76021 Overview Position Type:
Full Time

Job Shift:
Days Education Level:
High School Diploma / GED Equivalent Category:
Admin - Clerical Description

The Administrative Assistant 2 (AA2) is a critical member of the Donor Center and Mobile Collections teams. This position provides a full range of administrative support, in a professional and timely manner, to all Donor Center/Mobile team members and personalized administrative support to the Director of Donor Services - Collections Operations (DDSCO). The AA2 works with the DDSCO on a wide range of matters, where strict confidentiality is expected.

The AA2 should be passionate about Collection practices and procedures and helping to create a culture to champion Carter Blood Care (CBC) Core Values.

Regular full‑time attendance is required during normal working hours;
Overtime may occasionally be required.

• High School Diploma
• Associate’s Degree, preferred

• Minimum of 3 years of experience as an Administrative Assistant or other senior‑level Administrative Assistant, preferably in a medical type office

• Excellent organizational skills, where detail is a priority
• Ability to demonstrate the effective management of multiple projects, meet deadlines, use time efficiently, and prioritize work, with strong attention to detail
• Ability to work and act independently
• Ability to utilize basic mathematical skills to apply concepts such as fractions, percentages, ratios, and proportions to prepare/understand reports and trends
• Ability to communicate clearly and concisely (verbal and written)
• Ability to work closely and harmoniously with Carter Blood Care’s management team and exhibit exceptional internal/external customer service skills
• Ability to make appropriate decisions based on available information; requires attention to details, maintain focus, and direction;
  Ability to demonstrate flexibility as conditions warrant
• Advanced knowledge of document development (e.g., correspondence, spreadsheets, forms, reports), Proficiency in Microsoft Office Suite (e.g., Word, Excel, Power Point, Outlook) and other software, as required.
• Exhibits initiative, discretion, and professionalism (e.g., dress, skill)

Carter Blood Care is an EEO/Affirmative Action employer. Carter Blood Care provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter Blood Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Carter Blood Care is a Pro Disabled & Veteran Employer.

We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.