Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business with a long‑term strategy and transformation plan known as Block Next.

Seasonal Receptionist / Client Service Professional focusing on outstanding client experience by greeting, scheduling, and coordinating client interactions.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs have been met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (optional).
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient, able to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellness program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Carrollton, TX – $48,000.00–$59,000.00 (seasonal).