Franchise Business Coach

Position Overview

In this role, The Franchise Business Coach will assist with overall operational support of franchised locations. Additionally, The Franchise Business Coach must develop a trusting and collaborative relationship with franchisees, leading to a strong working partnership achieving shared goals. In partnership with the franchisee, they will analyze all aspects of the business and will work together to determine and implement a business plan that will grow revenue and maximize profitability.

The Franchise Business Coach will live within the defined market they support.

• Support franchise owners within their specified trade market for strategic planning
• Work with franchisees to meet defined revenue goals
• Support and understand The Little Gym International’s systems
• Provide centralized support and serve as a liaison for all The Little Gym International’s departments
• Facilitate and support peer performance groups
• Advise on common issues and questions regarding our systems, procedures, vendors, etc.
• Conduct in-depth business visits to client gym locations
• Quickly and efficiently resolve new tickets received by franchisees while tracking all communication through the ticketing software

The person in this role must have the ability to influence others, problem solve, multi-task, is extremely detail and strong customer service oriented, dedicated to meeting deadlines, has a high sense of urgency, is organized with excellent time management skills, works well under pressure and communicates with respect toward all stakeholders. The ideal candidate will be highly motivated and should be able to work independently as well as in a team environment.

• Bachelor’s Degree in business related studies
• 1 to 3 years of consulting or similar experience
• You have experience fostering sound relationships while supporting, influencing and motivating others
• You have a commitment to delivering exceptional customer service
• Experience in consulting and/or working with franchisees is preferred

• Paid bi-weekly
• Company Paid Holidays
• Flexible Paid Time Off
• Paid Parental Leave
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions
• Daily dress code of “business casual”
• A positive work environment
• And much, much more

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be.

Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit  Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

Unleashed Brands is proud to be an equal-opportunity employer.