Payroll Officer

24 hours per week – flexible working pattern, to be agreed.

We are looking for an experienced Payroll Officer to join our team. You will play a key role in delivering comprehensive payroll administration across the organisation, ensuring all salary‑related matters are investigated and resolved to support an accurate and timely monthly pay run.

The Payroll Officer provides key support to the Payroll Section, undertaking a range of activities including complex pay calculations, processing routine pay claims and queries, and supporting wider administrative tasks as required. The role involves working with large volumes of data across a variety of systems, so confidence in using software packages and a high level of attention to detail are essential to ensure accuracy within spreadsheets and information systems.

Due to the manual nature of some processes, the post holder will need to be confident in checking their own and others’ work to maintain accuracy and minimise errors, while ensuring compliance with relevant Government legislation.

• Review and verify payroll transactions, including expenses, overtime, additional hours, acting up and absence, ensuring accurate payments and deductions in line with Service policy and legislation.
• Maintain up to date knowledge of Local Government and Fire pension schemes including employee administration record keeping, abatement calculations, reconciling monthly pension extracts, uploading files to administrators, verifying pensioner payroll, and ensuring compliance with Auto Enrolment and statutory deadlines.
• Extract temporary data from Self Service and rostering systems and import into core payroll; reconciling the monthly payroll and ensuring any errors/out of balance records are investigated and corrected prior to Payroll Manager review.
• Liaise closely with Finance to ensure that monthly reconciliations and costings of the third‑party payments are undertaken and manual recoding is actioned to ensure budgets are charged correctly.
• Undertake complex calculations and collate information in respect of payroll matters in order to provide responses to pension administrators, Freedom of Information requests, internal and external audits, costings and other related issues.
• Advise on and review working methods and controls relating to all payroll practices in conjunction with the Payroll Manager in order to identify effective and auditable methods of achieving the required output.
• Interpret and advise on statutory changes. National Joint Council (NJC), Local Government Association, Department of Work and Pensions (DWP) and His Majesty’s Revenue and Customs (HMRC) guidance including mileage rates and legislation to ensure it is applied correctly to payroll matters.
• Process and verify employee changes in iTrent (starters, leavers, transfers, promotions), ensuring accurate and controlled payments.
• Liaise with Human Resources colleagues to ensure the correct rate of pay is remunerated for sick, maternity and other leave at relevant intervals in line with Service policy to ensure that occupational and statutory payments are processed appropriately.
• Manage payroll queries via the inbox, resolving issues promptly and in line with procedures and legislation.
• Apply the Schemes of Conditions of Service relating to Grey Book, Green Book and Gold Book, maintaining records in line with the Data Protection legislation, to ensure efficient and effective payroll administration is provided.

You will have a strong eye for detail, be confident handling sensitive and confidential information, and be able to maintain accuracy under pressure. With experience of payroll processes and complex data, you will bring excellent organisational and communication skills to support a high‑quality and compliant payroll service.

You will have:

• English and Maths (GCSE grade 4 or above or equivalent experience).
• In depth experience of using computer systems and a variety of software packages including use of a computerised Payroll/Time and Attendance systems.
• In depth experience of using Microsoft Office applications, including Word and Excel.
• In depth…