Receptionist, Administrative​/Clerical

£15.00 per hour

• Salary: £15.00 - £15.50 per hour
• Type:
  Full Time
• Region: UK - East
• Town/City:
  Luton, Bedfordshire
• Posted: 11/02/2026
• Reference: LCRE_

We are seeking a friendly, organised, and professional Receptionist to join our Social Housing team on a temporary-to-permanent basis. The successful candidate will be the first point of contact for tenants and visitors, providing a welcoming and efficient front-of-house service while supporting the day-to-day administrative needs of the office.

• Greet tenants, visitors, and contractors in a professional and courteous manner
• Act as the first point of contact, responding to general enquiries in person and via telephone
• Assist tenants with new key fobs and access-related queries
• Manage reception duties, ensuring the reception area remains tidy and presentable
• Photocopy, scan, and file documents as required
• Book and manage meeting rooms, ensuring availability and appropriate setup
• Support the wider team with general administrative tasks as required
• Adhere to confidentiality, data protection, and health and safety procedures at all times

• Previous experience in a receptionist or customer-facing role (social housing or public sector experience desirable)
• Strong communication and interpersonal skills
• Ability to deal sensitively and professionally with tenants and members of the public
• Good organisational skills and attention to detail
• Basic IT skills, including Microsoft Office and office equipment
• Ability to work independently and as part of a team

• Friendly and approachable manner
• Reliable, punctual, and flexible to work on a rota basis
• Calm and professional under pressure
• Committed to providing excellent customer service

• Opportunity to transition from temporary to permanent employment
• Supportive working environment within the social housing sector
• Consistent working hours on a rota basis

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