Additional Learning Support Admin Lead

Role

Additional Learning Support Admin Lead

Bedford College – Cauldwell Street Campus

Salary is between £29,316 and £34,394 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

37 hours per week – 52 weeks per year

Permanent – Full Time

This is a UK based contract, you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

We are currently seeking an Additional Learning Support Admin Lead to join our Foundation Learning and Additional Learning Support department at The Bedford College Group.

As an ALS Admin Lead, you play an important role in the success of our students through:

• Leadership & ALS Administration Management – Lead and manage the ALS administrative team, ensuring high performance, effective workload allocation and a consistent, high‑quality administrative service across the College.
• ALS Coordination & Learner Support Processes – Oversee key ALS processes including referrals, assessments and scheduling, ensuring timely access to support for learners with SEND and High Needs.
• Data Management, Systems & Accuracy – Maintain high standards of data integrity across systems (e.g. Pro Solution, Cognassist), ensuring accurate records, timely reporting and compliance with funding and audit requirements.
• Performance Monitoring & Continuous Improvement – Monitor service delivery against SLAs, analyse performance data and provide reports to drive efficiency, quality improvement and informed decision‑making.
• Customer Service, Compliance & Stakeholder Engagement – Deliver excellent customer service, liaise effectively with students, staff and external partners, and ensure compliance with safeguarding, GDPR, EDI and organisational policies.

• Qualifications, Compliance & SEND Knowledge – Level 3 qualified with GCSE English and maths (or working towards), and strong understanding of SEND Code of Practice and ALS funding requirements, with commitment to Level 5 development.
• ALS Funding, Data & Reporting Expertise – Significant experience in ALS funding administration, with the ability to analyse complex data, produce professional reports and ensure compliance with funding regulations.
• Data Accuracy, IT & Administrative Excellence – Highly skilled in data management systems (e.g. Pro Solution, Microsoft Office), maintaining accurate records, meeting deadlines and supporting audit‑ready processes.
• Organisation, Communication & Continuous Improvement – Excellent organisational and communication skills, able to work independently and collaboratively, manage competing priorities and drive process improvements.
• Professional Values, Flexibility & Safeguarding – Committed to safeguarding, College values and high performance, adaptable to changing demands with flexibility to travel, work varied hours and continuously develop skills.

• Valuing Teamwork – We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously – We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred – At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive – We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring – We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence – We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

The Bedford College Group was formed in 2017…