HMP Support Service Administration

Support – The jobs at this level will be task focused supporting defined activities, services or operations. Overview Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment. This is a non-operational job with no line management responsibilities. Characteristics Typical tasks associated with this Group Profile include:

• Provide administrative assistance in area of work
• Maintain accurate filing system for area of work
• Respond to queries relating to area of work, redirecting where required.

The job holder, once in post, will be matched to a job description; a sample list is shown below. The post is rotational so the job holder could, during their career, carry out the role of different job descriptions.

• Support Services Administration :
  Business Hub
• Support Services Administration :
  Records
• Support Services Administration :
  Visits Booking
• Support Services Administration :
  Welcome Centre

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.