Apprentice Business Administrator; IHMS

Benefits

We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.

That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.

Our full benefits offering can be found here:

Location:

Bedfordshire

Reporting to: IHMS Team

Role Type:
Fixed Term, Full time

Salary: £25,877.80

Start your career making a real difference!

Are you organised, detail-oriented, and eager to build a career in business administration within a supportive, values-driven organisation?

bpha is looking for three Apprentice Business Administrators to join our IHMS team across the following pathways:

• Apprentice Maintenance Coordinator
• Apprentice Healthy Homes Coordinator
• Apprentice Planned Works Coordinator

Each pathway offers a unique opportunity to gain specialised experience within the team. Role profiles for all positions will be attached, and during your application, you will be asked to express your preferred role.

Working closely with experienced colleagues, you’ll gain hands‑on experience supporting day-to-day business operations, developing essential administrative skills, and learning how to keep services running smoothly and efficiently.

This is a fantastic opportunity to learn, grow, and build a long‑term career within a supportive environment.

With Support And Guidance, You Will Learn To

• Provide administrative support to the IHMS team, including scheduling, data entry, and document management
• Maintain accurate records and update internal systems in a timely manner
• Support the coordination of jobs, appointments, and resources across the team
• Communicate professionally with colleagues, contractors, and customers
• Assist in preparing reports, emails, and other business documents
• Ensure compliance with company policies, processes, and data protection requirements
• Deliver excellent customer service, responding to queries and providing updates where required
• Work safely and responsibly, following Health & Safety, environmental, and compliance standards (SHEQ)
• Attend college and in‑house training, building your skills and knowledge throughout your apprenticeship

• Keen to learn and committed to personal development
• Reliable, punctual, and well‑organised
• Professional, courteous, and confident communicating with others
• Detail‑oriented with good accuracy when handling data and information
• A strong problem‑solver with a proactive approach
• Able to work as part of a team and follow guidance from a mentor

• Practical, on‑the‑job training with experienced professionals
• Support to achieve your Business Administration qualification
• Development of key administrative, organisational, and communication skills
• Experience working in a busy, customer‑focused environment
• A clear pathway for progression within the organisation

• You will be expected to attend all college and workplace training sessions
• A strong commitment to compliance, confidentiality, and continuous learning is essential
• You will represent our values in everything you do

Please note that this role requires regular attendance at both bpha’s Head Office in Bedford and Milton Keynes College. Applicants must be able to reliably commute to both locations to be considered.

Interviews will take place on 06th July between 10:00am and 2:00pm.

Please note that unfortunately no alternative interview dates can be offered, so applicants must be available within this time window.

• We take responsibility, show empathy, and work better together
• We value diversity, respect every colleague and customer, and strive for excellence
• You’ll receive full training, ongoing support, and the opportunity to grow as an apprentice

bpha is a leading Housing Association in the Oxford to Cambridge arc, providing high-quality, affordable homes and services. We own or manage over 19,500 properties and reinvest all income into improving homes, building new ones, and supporting communities. Our vision is to build places where people can live happily in homes they can afford, guided by value that shape everything we do.