Apprenticeship Liaison Officer

Role: Apprenticeship Liaison Officer

Location: Bedford College – Cauldwell Street Campus

Salary/Benefits: Salary is between £24,552 and £26,754 per annum DOE and Qualifications

• 27 days annual leave plus Bank holidays
• People’s Pension
• Retail and Leisure Discounts
• excellent professional and personal development opportunities
• accessing college courses

Hours/Weeks: 37 hours per week – 52 weeks per year

Contract Type: Permanent – Full Time

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

We are currently seeking an Apprenticeship Liaison Officer to join our Apprenticeships department at The Bedford College Group.

• Apprenticeship Enrolment & Compliance - Manage and support the end-to-end apprenticeship enrolment process, carrying out compliance checks, verifying eligibility, maintaining accurate records, and ensuring adherence to ESFA funding rules and college policies.
• Funding, Systems & Data Management - Reserve apprenticeship funding, resolve Apprenticeship Service data issues, manage enrolment documentation and One File accounts, register learners with EPAOs, and produce accurate reports to support audits and performance monitoring.
• Stakeholder Support & Communication - Work closely with employers, Business Development, Training Coordinators, Registry and Maths & English teams to ensure apprentices are enrolled efficiently and receive timely support throughout the onboarding process.
• Administration, Quality Assurance & Continuous Improvement - Support internal and external audits, maintain documentation, respond to apprenticeship enquiries, monitor service standards and KPIs, and contribute to process improvements across apprenticeship operations.
• Collaboration, Flexibility & Professional Standards - Support activities across multiple campuses, assist with events and examinations, adapt to changing priorities, and promote safeguarding, equality, diversity and inclusion, health and safety, and ongoing professional development.

• Qualifications & Administrative Expertise - Holds relevant GCSEs and business administration/ICT qualifications, with proven experience in office administration, data entry, report production, business correspondence, and the effective use of Microsoft Office applications.
• Data Management & Organisational Skills - Skilled in maintaining accurate records, producing reports and data analysis, managing multiple priorities, meeting deadlines, and creating efficient systems and documentation processes.
• Communication & Customer Service - Experienced in handling enquiries from a wide range of stakeholders, providing accurate information and advice, and delivering a professional, high-quality service to learners, employers, and colleagues.
• Problem Solving, Teamwork & Professional Development - Demonstrates strong interpersonal skills, initiative, adaptability, continuous learning, effective problem solving, and a positive contribution to team success and organisational objectives.
• Flexibility, Safeguarding & Professional Conduct - Willing to work across multiple campuses and remotely, committed to understanding apprenticeship processes, and dedicated to safeguarding children and young people while maintaining appropriate professional boundaries.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 08 September 2026

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every…