Additional Learning Support Admin Lead

Location:

Bedford

Salary: 29,822

Hours:

37 hours per week

Our client is seeking an experienced and organised Additional Learning Support (ALS) Admin Lead to oversee and coordinate the administrative function of a busy Additional Learning Support service. This is an excellent opportunity for a motivated leader with strong administrative, data management and people management skills to play a key role in supporting learners with SEND, including those with EHCPs and High Needs funding requirements.

Working across multiple sites, you will lead a team of administrators, ensuring efficient, compliant and high-quality support processes that positively impact learner outcomes.

• Lead, manage and support a team of Additional Learning Support Administrators
• Allocate workloads and monitor performance to ensure timely service delivery
• Coordinate ALS administrative processes to ensure learners receive appropriate support
• Ensure students with identified support needs are contacted promptly
• Oversee the scheduling and allocation of assessments to support effective planning
• Maintain accurate, up-to-date and audit-ready student records
• Provide advice and guidance to students and staff regarding Additional Learning Support processes
• Ensure accurate and timely data entry across relevant management information systems
• Lead the administration of specialist learner support platforms, ensuring accounts, processes and claims data are managed correctly
• Work collaboratively with managers and curriculum teams to ensure data consistency and accuracy
• Monitor service performance against agreed targets and service standards
• Produce reports and performance information to support management decision-making
• Identify and resolve data quality issues and process improvements
• Support audit preparation and ensure compliance with internal and external requirements
• Promote a responsive, inclusive and customer-focused support service

• Previous experience in a senior administrative or team leadership role
• Experience managing workloads and supporting administrative staff
• Strong organisational and coordination skills
• Excellent attention to detail and commitment to data accuracy
• Experience working with databases and management information systems
• The ability to analyse information and produce reports
• Strong communication and stakeholder management skills
• A customer-focused and proactive approach
• An understanding of confidentiality, GDPR and data protection requirements
• Experience with in education, learner support, SEND, student services or a similar environment would be advantageous
• Knowledge of EHCP and High Needs funding processes would be beneficial

• 37-hour working week
• Leadership opportunity within a learner-focused support service
• The chance to make a positive impact on learners with additional support needs
• Ongoing training and professional development opportunities
• A collaborative and inclusive working environment