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Complaints Handler

Job in Bedford, Bedfordshire, MK40, England, UK
Listing for: Tate
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, English Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 17000 - 24000 GBP Yearly GBP 17000.00 24000.00 YEAR
Job Description & How to Apply Below

Complaints Handler

Customer Services - Complaints Department (Temporary) Immediate Start | Bedford Hourly rate: 14.65 per hour

We're recruiting temporary staff to join the Customer Services team within the Complaints Department for our Bedford-based client, with immediate start dates. This role is well suited to individuals who are patient, people-focused and empathetic, and who can confidently handle sensitive customer situations while delivering a professional service.

What's on offer
  • Duration: 6 weeks initially but could be extended
  • Training: 3 days (fully paid)
  • Working Hours:

    9am-5pm
  • Overtime available, once trained, paid at time and a half
What we're looking for
  • Excellent verbal communication skills
  • Strong written English
  • A calm, professional and empathetic approach
  • Confidence handling customer complaints and resolving issues effectively
  • A genuine desire to help customers and improve their experience
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