Customer Service Advisor
Job in
Bedford, Bedfordshire, MK40, England, UK
Listed on 2026-09-15
Listing for:
Pin Point Recruitment
Full Time
position Listed on 2026-09-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Bedford Area. MK43
£14.00 per hour
Temp to Perm after 12 weeks
The Role:
As a Customer Service Advisor, you will play a vital role in delivering excellent service to customers across multiple channels including phone, email, live chat, and social media.
Key Responsibilities:
* Deliver first-class service and support to customers, ensuring all interactions are handled professionally and effectively.
* Manage inbound calls, emails, live chats, and social media queries.
* Provide accurate information and solutions, reassuring customers and resolving issues quickly.
* Work collaboratively with the wider team to maintain excellent service standards.
What We’re Looking For:
* Excellent communication skills – both written and verbal.
* A proactive and customer-first attitude, with the ability to remain calm under pressure.
* Previous customer service experience (not essential, but desirable).
* Comfortable working in a fast-paced, target-driven environment.
* Strong problem-solving skills and ability to adapt to customer needs.
Hours of Work:
* Monday to Friday: 9am – 8pm
* Saturday & Sunday: 9am – 6pm
* Rotational shifts including some late shifts: 11am – 8pm
Benefits:
* Full training provided.
* Career progression and development opportunities.
* Supportive team environment
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