Robotic Service Engineer

Company: Global Robots

Location: UK-wide field-based role

Reporting to: Service Manager

Employment Type: Full-Time

Global Robots is seeking an experienced and motivated Robotic Service Engineer to support customers across the UK with the servicing, maintenance, fault finding, and repair of industrial robotic systems. The successful candidate will work primarily with ABB, FANUC, and KUKA robotic equipment across a wide range of industry.

This is a field-based role involving nationwide travel, customer site support, emergency breakdown response, preventative maintenance, and robot system optimisation.

• Carry out planned preventative maintenance (PPM) on industrial robotic systems and associated automation equipment.
• Diagnose and resolve robot breakdowns, electrical faults, mechanical issues, and programming‑related problems.
• Provide emergency breakdown support and minimise customer downtime.
• Service and maintain ABB, FANUC, and KUKA robotic systems.
• Support commissioning and re‑commissioning activities following repairs.
• Perform robot mastering, calibration, backups, and system recovery.
• Troubleshoot robot controllers, servo systems, safety circuits, fieldbus networks, and end‑of‑arm tooling.
• Interpret electrical drawings, schematics, and technical documentation.
• Produce accurate service reports and maintenance documentation following site visits.
• Liaise professionally with customers and provide technical support on‑site and remotely.
• Identify opportunities for system improvements, upgrades, and preventative maintenance contracts.
• Ensure all work is completed in line with health & safety requirements and company procedures.
• Participate in an on‑call rota for out of hours breakdown support where required.

• Proven experience working with industrial robots in a service, maintenance, or repair role.
• Strong working knowledge of ABB robots and controllers.
• Strong working knowledge of FANUC robots and controllers.
• Strong working knowledge of KUKA robots and controllers.
• Ability to diagnose electrical, mechanical, and software‑related faults.
• Experience with robot fault finding, servicing, and breakdown support.
• Good understanding of industrial automation systems and manufacturing.
• Ability to read and interpret electrical schematics and technical drawings.
• Strong communication and customer‑facing skills.
• Full UK driving licence.
• Willingness to travel extensively throughout the UK, including occasional overnight stays.
• Experience with PLC systems such as Siemens, Allen‑Bradley, or Mitsubishi.
• Knowledge of industrial safety systems and machinery regulations.
• Previous experience in automotive or high‑volume manufacturing environments.
• HNC/HND or apprenticeship in Electrical Engineering, Mechatronics, Robotics, or Automation Engineering.
• Robot programming and commissioning experience.

• Self‑motivated and capable of working independently.
• Strong problem‑solving and diagnostic skills.
• Calm under pressure during breakdown situations.
• Flexible and adaptable to changing customer requirements.
• Professional attitude with strong customer service focus.
• Organised with good time management skills.

• Competitive salary based on experience.
• Company vehicle.
• Laptop and mobile phone.
• Overtime opportunities.
• Ongoing manufacturer and technical training.
• Career progression within a growing robotics and automation business.

Standard working hours are Monday to Friday; however, flexibility is required to support customer breakdowns and shutdown periods.