Credit Control Administrator

Credit Control Administrator, temporary up to 3 months, Bedford, £14 per hour

We are currently recruiting for a Credit Control Administrator to join a busy Credit Control team on a temporary basis. This is a fantastic opportunity for a motivated individual with strong communication skills and experience in credit control, collections, or customer service.

As a key member of the team, you will be responsible for contacting customers regarding overdue accounts, maintaining accurate records, and supporting the debt recovery process while delivering excellent customer service.

Key Responsibilities

• Make outbound collection calls to customers to recover overdue payments.

• Maintain regular contact with customers to secure payment commitments and resolve outstanding balances.

• Accurately update customer records and call notes within the Credica system.

• Raise invoice disputes where required and ensure they are progressed appropriately.

• Support the Credit Control team in managing aged debt and reducing outstanding balances.

• Ensure all customer interactions and collection activities are logged in line with company procedures.

• Escalate complex issues and account queries as necessary.

About You

• Previous experience in collections, credit control, accounts receivable, or a customer-facing role.

• Confident and professional telephone manner.

• Strong administrative and data-entry skills with excellent attention to detail.

• Ability to manage difficult conversations while maintaining a positive approach.

• Organised and able to prioritise workload effectively.

• Experience using collections or CRM systems is beneficial; knowledge of Credica would be an advantage.

What's on Offer?

• Immediate start available.

• Competitive hourly rate.

• Opportunity to gain experience within a supportive finance team.

• Friendly and professional working environment.

If you're available at short notice and have collections or credit control experience, we'd love to hear from you. Apply today to be considered for this opportunity