Enforcement Officer Renters Rights

We are recruiting a new Renters Rights Enforcement Officer as part of our response to the Renters Rights Act.

You will work alongside an Environmental Health Officer to improve standards in the private rented sector by investigating alleged breaches of landlord and tenant legislation. This includes concerns such as unlawful eviction, harassment, discrimination, and unfair rent practices. You will also deliver a programme of advice, education and support for landlords and agents designed to encourage compliance with the new requirements.

You will manage your own caseload, undertake investigations, gather evidence, and support enforcement action, whilst also engaging with tenants and landlords to resolve issues at an early stage. You will also work closely with colleagues across the wider Housing, Environmental Health and Legal Services teams.

• Investigate complaints and manage casework related to landlord and tenant legislation, with particular focus on the Renters Rights Act.
• Gather, assess and prepare evidence for enforcement actions.
• Engage with tenants, landlords and agents to resolve matters at an early stage.
• Deliver outreach programmes to educate and support landlords and agents.
• Collaborate with colleagues across Housing, Environmental Health and Legal Services teams.

• Experience of investigating complaints and managing casework.
• Good knowledge of housing and landlord and tenant legislation, particularly the Renters Rights Act.
• Strong communication skills and the ability to gather and assess evidence.
• A collaborative approach to working with colleagues and partner services.
• A commitment to supporting residents and delivering fair outcomes.

• Closing date: 5th July 2026
• Interview date: 20th July 2026
• Visa sponsorship:
  Not available for this role.

Please Note Bedford Borough Council is a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role. Bedford Borough Council is also proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, pledging to interview any eligible job applicant who meets the minimum criteria for the job they are applying for.

For further information, please email rec