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Senior It Support Engineer

Job in Bedford, Bedfordshire, MK40, England, UK
Listing for: Viqu Limited
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Windows Server, Network Engineer
Salary/Wage Range or Industry Benchmark: 40000 - 50000 GBP Yearly GBP 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Senior IT Support Engineer
Bedford – Onsite (5 days per week, with regular travel to offices and sites)
£40,000 – £50,000 + £4,000 car allowance

Key Responsibilities of the Senior IT Support Engineer:
  • Take ownership of second and third line escalations, resolving complex technical issues through to completion and addressing recurring problems at source.
  • Deliver IT for new site mobilisations and demobilisations, including connectivity, network configuration, segmentation and equipment provisioning.
  • Administer Microsoft 365, Exchange Online, Entra , Conditional Access and Intune across multiple environments.
  • Manage the Windows endpoint estate, including imaging, application deployment, patching, compliance and the ongoing transition from SCCM to Intune co-management.
  • Maintain Windows Server and Hyper-V infrastructure, covering builds, patching, backup and recovery.
  • Support and develop networking across offices and sites, including switching, firewalls, wireless, VPNs and site connectivity.
  • Contribute to infrastructure projects from initial scoping through to delivery and handover, working directly with third-party suppliers where required.
  • Maintain accurate service desk, asset and technical documentation while sharing knowledge across the wider IT team.
Key Experience Required of the Senior IT Support Engineer:
  • Demonstrable experience taking ownership of infrastructure and resolving second and third line issues independently rather than routinely escalating them.
  • Strong hands-on experience administering Windows Server and Microsoft 365 environments..
  • Solid networking fundamentals with the ability to troubleshoot issues across multi-site environments.
  • Comfortable engaging directly with technical suppliers and challenging delivery where necessary.
  • Strong organisation and prioritisation skills, with the ability to manage several technical work streams simultaneously.
  • Full UK driving licence and willingness to travel regularly to offices and construction sites.
  • Relevant technical certifications are desirable but not essential, and previous construction industry experience is not required.
Position Requirements
10+ Years work experience
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