Independent Living Maintenance Officer

Benefits

We believe that benefits should be more than just perks. For us, they are fundamental parts of what we stand for, from the very beginning. That’s why at bpha we reward our employees by creating a supportive and caring environment that empowers them to be happy, healthy and inspired every day. Our full benefits offering can be found here:

Location: Bedford (Hybrid)

Salary: £25,877.80

Contract: Full-time / Permanent

Full UK driving licence and access to a vehicle required.

We’re looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands‑on role, you’ll be responsible for delivering high‑quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well‑maintained, and welcoming for residents.

• Carry out minor repairs and maintenance across communal areas and individual properties
• Plan and schedule maintenance tasks efficiently
• Conduct monthly estate inspections to identify issues
• Ensure health & safety standards are maintained
• Oversee contractor work on‑site
• Monitor and track repairs and escape when needed
• Communicate effectively with residents and stakeholders
• Gather feedback and support continuous improvement

• Experience in maintenance or repair work
• Strong organisational and communication skills
• Ability to work independently
• Excellent customer service approach
• Comfortable with IT systems

An enhanced DBS check is required for this role.