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Member Experience Lead - 5-Star Club & Retention
Job in
Bedford, Bedfordshire, MK40, England, UK
Listed on 2026-08-21
Listing for:
Fitness First Ltd
Full Time
position Listed on 2026-08-21
Job specializations:
-
Management
Event Management & Planning
Job Description & How to Apply Below
Fitness First Ltd is seeking a motivated Member Experience Manager in Bedford to lead a team in delivering a consistently outstanding member journey. You will use data to personalise experiences, drive retention, and share accountability for club operations alongside duty management.
You will also train staff, optimise retail presentation, and ensure health, safety, and cleanliness standards are maintained while delivering exceptional guest welcomes and tours.
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