Sales Coordinator

Sales Coordinator / Internal Customer Service Bedford - Full-time | Office-Based £24,785 basic salary + Monthly Commission + Annual Company Bonus

Do you enjoy working in a fast-paced environment where no two days are the same? Are you someone who takes pride in building relationships, solving problems and being part of a close-knit team?

We're partnering with a well-established UK distributor to recruit a Sales Coordinator to join their busy Internal Sales team based in Bedford.

This is an excellent opportunity to join a stable, growing business that genuinely invests in its people and offers long-term career development.

Despite the job title, this is not a high-pressure sales role. Instead, you'll become a trusted point of contact for customers, supporting them throughout the ordering process, resolving queries, managing quotations and ensuring every interaction delivers an exceptional customer experience.

Working alongside a friendly and collaborative team, you'll manage a portfolio of key customers while also supporting a shared inbox, helping process thousands of customer orders each month.

If you're organised, enjoy speaking with customers and thrive in a busy office environment, this could be a fantastic next step.

• Managing inbound customer enquiries via telephone and email
• Processing customer orders accurately and efficiently
• Producing quotations and managing order amendments
• Supporting your own portfolio of key customer accounts
• Resolving delivery, invoice and product queries
• Building long-term customer relationships
• Identifying natural upselling opportunities where appropriate
• Working closely with colleagues to ensure excellent customer service
• Developing technical product knowledge through structured training

We're looking for attitude and potential just as much as experience.

You will ideally have experience in:

• Customer Service
• Internal Sales
• Order Processing
• Account Coordination
• Customer Success
• Administration within a customer-facing environment

You will also have:

• Strong organisational and multitasking abilities
• High attention to detail
• Confidence managing customer enquiries by phone and email
• Good IT skills, including Microsoft Office and CRM/order management systems

Industry experience is beneficial but absolutely not essential. Full product training will be provided.